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Gateway (the computer company) Support Ticket - Please Honor Your Extended Service Contracts

Gateway (the computer company) Support Ticket

Please Honor Your Extended Service Contracts - Extended warranty service

Created By: GatewaySUX's Picture GatewaySUX Last Reply: GatewaySUX's Picture GatewaySUX
Priority Level: [High] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: N/A Replies: 0
Product: Extended warranty service

I bought the 3 year extended warranty service when I bought the $2,500 Gateway CX200X.

Now that I need the fan replaced because the unit overheats and shuts down, they tell me they have sold the service agreements. The company they sold the contracts to is apparently in bankruptcy. The most frustrating thing is that Gateway employees still hand out the 3 phone #'s form MPC that have been disconnected for months.

Bad karma is coming your way Gateway, far more so than any amount it would have taken for you to HONOR your agreements.


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